FREQUENTLY ASKED QUESTIONS

Are your coffees Fairtrade?

Our coffees are not certified Fairtrade. However, we work closely with many producers who pay their employees better than the average pay of the country.

When are your beans roasted?

Our coffees are roasted weekly, in small batches, to ensure that our customers always receive lovely fresh coffee.

Do you sell instant coffee?

We do not carry any instant coffee but recommend that you go to our equipment page and choose an aeropress or a V60 to brew some of our lovely coffee easily and inexpensively.

Do you sell decaf coffee?

We understand that due to health concerns some customers may prefer decaf coffee. Although Sea Island Coffee do not sell decaf coffee straight from our site, we do recommend Decadent Decaf Coffee Co. Decadent Decaf use high quality green beans and the revolutionary Swiss Water process to create great tasting coffee. Please visit their site for more information http://www.decadentdecaf.com.

Where can I buy your coffee?

All our coffees are available to buy through our website, and in our exotic coffee retail shop located at 164 Old Brompton Road, Kensington, SW5 0BA.  You can also find a selection of our coffees in store at Harvey Nichols, Harrods and Caviar House & Prunier. 

What grind should I get if I have a Moka Pot?

For the best results we would suggest ordering a Turkish/stove pot grind.

How much ground coffee should I use for a cup of coffee?

We recommend using 8g of coffee for a single espresso (14g for double), for cafetiere/filter use 6g of coffee per 6oz cup and when using an Aeropress use 16g of coffee for the best result.

How should I store my coffee?

Once you open your coffee, we recommend storing it in an airtight container and keeping it in cool dark place. But please avoid keeping your coffee in the fridge or the freezer: keeping fresh coffee in the fridge or freezer will damage the coffee, and ruin the taste for you.

How many servings is in one bag of coffee?

A bag of 125g coffee will make approximately 20 6oz cups of coffee.

Why does my coffee taste weak?

If the coffee is too coarse for the brewing technique, your coffee will be under-extracted; use a finer grind. Your coffee isn't weak in the sense that the taste is diluted, it's because many of the desirable flavour elements (which don't all extract at the same time) are still in the grounds and simply never made it to your brew.

There also is a myth that conflates weakness and bitterness in that some people believe that using too little coffee (a weak cup) will also almost invariably cause bitterness. The theory appears to be that since using an insufficient amount of ground coffee will result in there not being enough desirable coffee components available, the bitter elements will rush in to make up the difference. This is an erroneous belief; the various components of the bean are extracted over the course of the steeping period (the length of which varies as a function of grind coarseness) in a definite progression, with the desirable components mainly extracted during the first third of the extraction period, the extraction sharply dropping off during the second third, and the bitter and astringent components becoming predominant during the final third.

Should I use boiling water when brewing coffee?

Do not use boiling water straight from the kettle or you will burn the coffee! Wait 30 seconds before pouring. The ideal water temperature of 92 - 96 degrees.